Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information (PII) is being used online. PII, as described in U.S. privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your information in accordance with our website and services.

Information We Collect

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, payment details, or other information to help us provide services.

We collect information when you:

  • Register on our site
  • Place an order
  • Respond to a survey
  • Fill out a form
  • Enter information on our site
  • Interact with our services, dashboards, or integrations

We may also collect information automatically, such as device information, log data, usage analytics, and cookies (see “Cookies” below).

How We Use Your Information

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain features in the following ways:

  • To personalize your experience and deliver content and product offerings most relevant to you
  • To improve our website and Service based on your feedback and usage
  • To allow us to better service you in responding to your customer service requests
  • To administer contests, promotions, surveys, or other features
  • To quickly process your transactions
  • To send periodic emails regarding your order or other products and services
  • To comply with legal obligations

How We Protect Your Information

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

In addition:

  • All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
  • We implement a variety of security measures to maintain the safety of your personal information when you place an order, enter, submit, or access your information.
  • All payment transactions are processed through a secure gateway provider and are not stored or processed on our servers.

Cookies

Yes, we use cookies. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable systems to recognize your browser and capture and remember certain information.

We use cookies to:

  • Help remember and process registrations and logins
  • Understand and save user preferences for future visits
  • Compile aggregate data about site traffic and interactions to improve future experiences
  • Enable trusted third-party services to track this information on our behalf

You can choose to have your computer warn you each time a cookie is being sent, or you can turn off all cookies through your browser settings. If you disable cookies, some site features may not function properly.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless we provide users with advance notice.

This does not include website hosting partners and other service providers who assist us in operating our website, conducting our business, or servicing our users, so long as those parties agree to keep this information confidential.

We may also release information when appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or analytics uses.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome feedback about these sites.

Data Retention

We retain your personal information for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements.

International Transfers

If you access the Service from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers are located. These countries may not provide the same level of data protection as your home country.

Your Rights (GDPR / CCPA / Similar Laws)

Depending on where you live, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request that we delete your personal information (subject to legal obligations).
  • Opt-Out: Request that we do not sell or share your data with third parties.
  • Data Portability: Request transfer of your data to another service.

You can exercise these rights by contacting us at [email protected]

Children’s Privacy

AllFactors does not knowingly collect personal information directly from children under the age of 13. Our Service is a business analytics platform intended for use by companies. Customers are solely responsible for ensuring that their use of the Service, including any data collected via their websites or applications, complies with applicable laws regarding children’s data (such as the U.S. Children’s Online Privacy Protection Act (COPPA) or similar regulations).

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The date of the most recent revision will always be shown at the top. We encourage you to review this page periodically to stay informed.

Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at:

Email: [email protected]

Address:
4701 Patrick Henry Drive
Santa Clara, California 95054
United States

 

Dated: September 8, 2025